FAQs

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Frequently Asked Questions

  • River Float FAQ

     Where do we park?


    We park in a private lot near 233rd and Maple. There is no exact address. Check out our direction tab on the website for the exact location.



    Is there an age requirement?


    We typically like to keep kids 10 or older. If you have a child younger than this and would like to float, please give us a call.



    How long is the float?


    We offer 2 Floats

    Long Float - 4+ hours depending on river conditions. Also, if your group takes long or frequent stops, it will take longer. Enjoy as much time on the river as you would like but you must be off the river by 7:00pm

    Short Float -2+ hours Depending on river condisitons.  This float is great for younger kids.  You can take your time and enjoy the sun, and get to the end a bit quicker if needed.  Must be off the River by 7:00pm


    Do I need to rent a cooler tube?


    We provide 1 free cooler tube for every 4 people booked under the same name. If you all book individually, you will not qualify for this deal. Extra can be purchased on our site.


    4-7 people - 1 free cooler tube 8-11 people - 2 free cooler tubes 12-15 - 3 free cooler tubes


    BRING YOUR OWN COOLER 

    our cooler tubes only hold your cooler and they are not a cooler themself.



    What is the refund policy?


    Refunds are only offered if Elkhorn Outfitters has to cancel because of weather. We do not cancel bc of rain or temp. If it is actively lighting, we will delay putting people on the water and/or try to r/s your group. If we can not get your group back on the river, then refunds will be discussed.



    I have a large group, how should I book?


    If you expect to have over 30 people or would like to float during the week, please give us a call. If your group is less than 30, book on the website. You can select the total number of guest and all book under the same name or you can break it up and book into smaller group.  If you are unable to select a high enough number while booking, that means we do not have the space at the time slot.


  • SUP FAQs

    I have my own board, can I still join?


    Definitely!  We would love to have you.  Just keep in mind, if we offer a date on our website and have to cx for any reason, you wouldn't be getting the notification as you are not officially signed up for the group.  Also, we do encourage tipping the guide for their expertise and help while you are with the group.



    What is the max weight?


    Our paddleboards are rated to 340 pounds. Paddlers over 250lbs may experience difficulties with board handling in a standing position, but will find they can still enjoy a paddle experience in the kneeling or seated position.



    What equipment is included


    Elkhorn Outfitters provides all the equipment you need for a good time. This includes your paddleboard, paddle, personal flotation device (life jacket), and a knowledgeable guide to help!

  • Bike FAQs

    What is included in the price?


    We will provide your bike, helmet and the expertise of your guide.  They will teach you what you need to get started and be there to help along the way.


    Do I need experience in Mountain Biking?


    Not at all!  The guides will help with everything from fitting you to the bike and showing you tips of the trails.

  • Ice Fishing FAQs

    what's included in the price?


    Gear for up to 4 people - Ice hut, heater, poles, chairs, tackle and 2 holes per person - extra can be purchased.



    Where do we fish?  


    There are several lakes in the Omaha area we plan on using.  We will make the call a few days before your ice fishing date.  It depends on ice thickness and wind for that decision.


    Check the parking tab and or/email with parking location

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